ctg88 Terms and Conditions

1 Parties to the Agreement

These terms and conditions ("Terms") form a legal agreement between ctg88 ("Platform", "we", "us") and any individual who uses ctg88's website or services ("User", "you", "your").

By browsing the ctg88 website, creating an account, participating in betting or gaming activities, or using any of the services, you are considered to have read, understood, and fully agreed to these terms and conditions.

2 Age Restriction

All services on ctg88 are for individuals aged 21 or older only. Registration of an account or use of services by or on behalf of a minor is strictly prohibited. During the account verification process, we may request the necessary documents to confirm age.

3 Right to Modify Terms

ctg88 reserves the right to change, amend, or update these terms and conditions at any time without notice. If you continue to use the platform after updated terms have been published, you will be considered to have accepted the new terms. It is therefore recommended that you visit this page regularly.

4 Account Creation Requirements

To create an account on ctg88, the following conditions must be met:

• You must be 21 years of age or older.
• Accurate and truthful information must be provided at the time of registration.
• Each individual may create only one account.
• Operating multiple accounts from the same device, IP address, or payment method is prohibited.
• It is the user's responsibility to keep the account password confidential and not share it with anyone.

5 Identity Verification (KYC)

ctg88 may request documents to verify a user's identity, age, and address at the time of fund deposits, withdrawals, or at any other time. Required documents may include:

• A copy of the National ID card (NID) or passport.
• Proof of address (utility bill, bank statement, etc.).
• Proof of ownership of the payment method (bKash, Nagad, Rocket, or bank account number).

ctg88 reserves the right to hold withdrawals until verification is complete. Providing false information may result in permanent account closure and forfeiture of funds.

6 Account Suspension and Closure

ctg88 may suspend or permanently close a user's account without notice for any of the following reasons:

• Violation of terms and conditions or fraudulent activity.
• Operating multiple accounts.
• Bonus abuse or exploiting system vulnerabilities.
• Suspicion of money laundering or any other illegal activity.
• Attempting to disrupt the normal operation of the platform.

7 Deposits

The following payment methods may be used to deposit funds on ctg88:

• bKash — Minimum deposit: ৳100.
• Nagad — Minimum deposit: ৳100.
• Rocket — Minimum deposit: ৳100.
• Bank Transfer (including major banks such as Dutch Bangla Bank, Islami Bank, and BRAC Bank) — Minimum deposit: ৳100.

Deposited funds are generally reflected in your ctg88 account promptly. In case of a delay, please contact the support team.

8 Withdrawals

Withdrawals must be made using the same method used for the deposit. Withdrawal conditions:

• Minimum withdrawal amount: ৳500.
• Standard withdrawal processing time: 30 minutes to 3 hours.
• Withdrawals may be delayed if verification has not been completed.
• Earnings from bonuses cannot be withdrawn if the bonus wagering requirement has not been met.
• Withdrawals may be on hold if an investigation on the account is ongoing.

9 Currency and Conversion

All financial transactions on ctg88 are conducted in Bangladeshi Taka (BDT / ৳). The responsibility for conversion in the case of transactions in foreign currency lies with the user. ctg88 is not responsible for currency conversion costs arising from third-party payment gateways.

10 Welcome Bonus

A 120% bonus up to a maximum of ৳10,000 applies to the first deposit on ctg88. For example:

• Deposit ৳1,000 → ৳1,200 bonus → Total balance ৳2,200.
• Deposit ৳18,000 → Maximum ৳10,000 bonus → Total balance ৳28,000.

A wagering requirement applies to withdraw the bonus: you must wager 15 times the bonus amount (not the deposit amount). Example: ৳1,200 bonus × 15 = ৳18,000 in wagers must be completed.

11 Bonus Abuse Prohibited

The following activities will be considered bonus abuse:

• Claiming the same bonus through multiple accounts.
• Placing risk-free or strategic bets for the purpose of meeting wagering requirements.
• Providing false information with the intent to circumvent bonus terms.

If bonus abuse is proven, ctg88 reserves the right to cancel the bonus and related winnings and close the account.

12 VIP Program

ctg88's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. A weekly cashback is provided at each tier:

• Bronze — Up to 0.2% weekly cashback.
• Silver — Up to 0.3% weekly cashback.
• Gold — Up to 0.5% weekly cashback.
• Platinum — Up to 0.6% weekly cashback.
• Diamond — Up to 0.8% weekly cashback.

Details of VIP tier promotion and benefits are at the discretion of ctg88 and may change at any time.

13 Fraud and Illegal Activities

The following activities are strictly prohibited on ctg88:

• Any attempt to win through fraudulent or dishonest means.
• Gaining an advantage through software, bots, automated systems, or any other technical method.
• Money laundering or any other illegal financial activity.
• Attempting unauthorized access to another user's account.
• Harmful attacks on the platform's servers or network.
• Impersonating any officer or representative of ctg88.

14 Betting Restrictions

The following rules must be followed when betting on ctg88:

• Betting decisions must be entirely independent — placing bets on the instructions of a third party is prohibited.
• Fraudulent collusion or participation in match fixing is strictly prohibited.
• Placing bets using insider information related to sports is prohibited.

15 Limitation of Liability

ctg88 is not liable for the following:

• Betting or gaming losses due to internet disconnection or technical issues.
• Service outages from third-party payment providers.
• Losses caused by the user's own negligence or error.
• Temporary service interruption due to unforeseen system errors.

16 Dispute Resolution Process

For any dispute or complaint, please contact ctg88's support team first. How to submit a complaint:

• Get direct support via 24/7 live chat.
• Send a detailed complaint by email to: [email protected]
• After receiving the complaint, the support team will investigate and provide a resolution.

We believe most disputes can be resolved through direct dialogue. ctg88's decision will be considered final unless a clear technical error is proven.

17 Applicable Law

International online gaming standard principles will apply to the interpretation and enforcement of these terms. ctg88 is committed to operating a safe and fair platform and continually works to ensure SSL encryption and fair play.

18 Collection of Personal Information

ctg88 collects, stores, and processes users' personal information for the purpose of providing its services. This may include names, contact details, payment information, and browsing activity. Details on how information is collected and used are described in our Privacy Policy.

19 Data Security

ctg88 uses industry-standard SSL encryption technology to protect user data. However, transmitting information over the internet is not entirely risk-free. Users must also take responsibility for the security of their own accounts — use a strong password and never share it with anyone.

20 Commitment to Responsible Play

ctg88 believes that online betting and gaming is a form of entertainment — not a source of income. We encourage users to play responsibly:

• Do not place bets beyond your means.
• Avoid placing more bets to recover losses.
• Take regular breaks and set limits on your time and money.
• If you feel you have a gambling problem, seek professional help.

For more information on responsible gaming, visit our Responsible Gaming page.

21 Self-Exclusion Feature

If a user wishes to temporarily or permanently close their account, please contact the ctg88 support team. We will process the request as soon as possible. Attempting to create a new account during a self-exclusion period will be considered a violation of the terms and conditions.

22 Contact Us

If you have any questions or uncertainties about these terms and conditions, the ctg88 support team is always ready to help:

• Live Chat: 24/7 instant support.
• Email: [email protected]
• Support is available in both Bengali and English.

We are always committed to making your experience at ctg88 even better. Enjoy safe and fun gaming.